Cap Sante Marina wins Marina of the Year for Customer Service
December 21, 2022 | News
The Port of Anacortes’ Cap Sante Marina was awarded the Marina Dock Age’s award for customer service on Dec. 8 at the 2022 The Docks Expo in Nashville, Tennessee.
Each year, Marina Dock Age honors two marinas (one small, less than 250 slips, and one large) with its Marina of the Year awards. Facilities from across the country compete in many different categories: business operations, renovations, advertising/marketing, community and industry involvement, special challenges and more.
Cap Sante Marina has been honored with the 2022 Marina of the Year award for customer service. This award represents a pillar of the Port’s work to provide a world-class experience for all who use our marina.
“Relationship building is what keeps our guests coming back, year after year,” said Port Executive Director Dan Worra. “Our professional customer service team goes the extra mile to ensure that Cap Sante Marina exceeds customer expectations. Whether it’s walking the docks, hosting amazing events, or keeping our facilities clean, our staff is integral to the positive experience of everyone who visits Cap Santa Marina, and I’m incredibly proud of them.”
In the Port’s 2022 survey of over 800 guest boaters, 95% of those surveyed said they would return to Cap Sante Marina. The survey recorded a satisfaction rate of more than 95%, including satisfaction with the condition of the docks, garbage/recycling, food trucks/huts at the marina, restrooms/showers, and laundry facilities. This kind of feedback shows Port staff’s diligent work to provide the best stay for our guests and their dedication to finding innovations and efficiencies that make customers’ next stay even better.
About Cap Sante Marina
The Port of Anacortes’ Cap Sante Marina offers world-class amenities in a beautiful setting on the east side of Fidalgo Island. It is located within walking distance of quality restaurants, boutique shops, the Anacortes Farmers Market, grocery stores, services, and recreational opportunities. The Port offers boaters the use of shower and laundry facilities, complimentary bicycles in the summer, free pump out in the harbor, and much more.
